Cookie Policy

EDI ELEVATOR, with C.I.F. B75284091, registered office at C/ Domingo Beltrán de Otazu, 24 – 6D – 01012 (Vitoria), and e-mail address info@edielevator.com on its own account or that of a third party contracted to provide analysis, advertising or interaction services, uses cookies when the User browses the website www.edielevator.com its subdomains (hereinafter, “the Website”).

This cookie policy (hereinafter, the “Policy”) details which cookies we use and for what purposes we use them, allowing users (hereinafter, the “Users” or individually referred to as the “User”) to activate, configure or, where appropriate, disable them (although some cookies are necessary for our Website to function properly).

A cookie is a file that is downloaded to the User’s computer when accessing certain websites, allowing them, among other things, to store and retrieve information about the browsing habits of the User or their equipment and, depending on the information they contain and the way you use your computer, can be used to recognize a User.

What cookies do we use and for what purposes do we use them?

EDI ELEVATOR uses cookies and other similar technologies in its online service to enable proper use of the service and to make it more convenient for the user. In addition, cookies are used for the purposes of analysis, monitoring and development of the service, as well as to produce and send you advertising tailored to your interests.
In particular, the cookies used by this Website, as well as their purpose are described below:

  • Technical or browsing cookies: These are those that, processed by EDI ELEVATOR, allow the User to log in so that they can browse the Website without having to enter their data continuously and allow us to provide the service requested by the User as well as a personalized browsing experience.
  • Persistent analysis cookies: These are those that, treated by third parties, allow us to quantify the number of users, analyze their browsing behavior and perform statistical analysis of the use made by users of our services. For this purpose, your browsing on our Web Site is analyzed in order to improve the browsing experience and the services we offer. The data obtained through this type of cookies will remain stored in the User’s terminal and may be treated in each access to the Website until the cookies expire or the User deletes them.
  • Persistent behavioral advertising cookies: These are those that, processed by third parties, allow us to manage and measure the effectiveness of third-party advertising to our Website as well as provide information on the User’s browsing habits on our Website to the advertising network in order to show advertising according to their browsing, allowing the creation of a specific profile.
  • Persistent interaction cookies (Zendesk/Zopim): These are those that, handled by third parties, allow us to interact with our users in a personalized and instantaneous way via a contact form and a chat service.

In relation to third party cookies, we suggest that you consult your website for additional information about such cookies. Neither this Web Site nor its legal representatives are responsible for the content or accuracy of the privacy policies that such third parties may have on their respective websites.

As the servers of some of the third parties listed above may be located outside the European Economic Area, your data may be transferred to such servers located in third countries. However, in this regard EDI ELEVATOR warrants that it has taken appropriate measures and safeguards (including entering into standard contractual clauses, where necessary) to ensure a level of protection of your data equivalent to that existing under the General Data Protection Regulation in the European Union.